1. Introduction
Welcome to Helen. We respect your privacy and are committed to protecting your personal data.
This privacy policy will inform you about how we look after your personal data when you use our application
and tell you about your privacy rights and how the law protects you.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, phone number, business details
- Appointment Data: Booking details, services selected, preferences
- Calendar Data: When you connect your Google Calendar, we access calendar events to synchronize appointments
- Usage Data: Information about how you use our application
- Technical Data: IP address, browser type, device information
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our booking management services
- To manage appointments and calendar synchronization
- To send notifications about appointments and updates
- To improve our application and user experience
- To communicate with you about our services
- To comply with legal obligations
4. Google Calendar Integration
Scope of Access
When you connect your Google Calendar to Helen, we request access to:
- Calendar Events: Read, create, update, and delete events in your Google Calendar
- Calendar Settings: View and manage calendar settings
How We Use Google Calendar Data
- Synchronize appointments between Helen and your Google Calendar
- Create calendar events when new appointments are booked
- Update events when appointments are modified
- Delete events when appointments are cancelled
Data Storage
We store Google Calendar authentication tokens securely in our database. These tokens are encrypted
and used only to perform authorized calendar operations on your behalf.
Revoking Access
You can revoke Helen's access to your Google Calendar at any time by:
- Going to your Google Account's Apps with access to your account page
- Finding Helen and clicking "Remove Access"
- Or disconnecting from within the Helen settings page
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party services that help us operate our application (e.g., Google Calendar API)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against
unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data (including Google Calendar tokens)
- Secure HTTPS connections
- Regular security assessments
- Access controls and authentication
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data to another service
- Objection: Object to our processing of your data
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this
privacy policy, unless a longer retention period is required by law. When you delete your account,
we will delete or anonymize your personal data within a reasonable timeframe.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal
information from children under 13. If you are a parent or guardian and believe your child has
provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting
the new privacy policy on this page and updating the "Last updated" date at the top.